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Abhinav Sapru is a seasoned data analyst with extensive experience in operations and customer support across multiple industries. Currently serving as a Senior Data Analyst at Shogun since June 2020, Abhinav has previously contributed to the company's consultancy and support efforts. Prior roles include Assistant Manager of Operations at GLOCHEM INDUSTRIES, where Abhinav led planning and reporting for a pharmaceutical manufacturer, and Operations Coordinator at Uber, where significant achievements included a 60% reduction in fraud rates through SQL-driven initiatives. Abhinav's early career at Amazon involved leading a high-performing team and managing escalations for senior executives. Abhinav holds a Master of Science in Business Analytics from Drexel University's LeBow College of Business and a Bachelor of Engineering in Electronics and Telecommunications from Savitribai Phule Pune University.