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Raffaele Davide Fossa has extensive experience in information technology, holding the position of Information Technology Coordinator/Administrator at Spiff Inc since February 2021, where responsibilities include managing hardware needs for new hires and resolving software-related helpdesk issues. Prior roles include technical support positions at Dell and Global Payments Inc., where skills in diagnostics, client communication, and software installation were honed. Raffaele has also served as an IT Training and Learning Specialist at Brigham Young University - Idaho, focusing on onboarding processes, and has experience in IT project management and help desk support. Raffaele holds an Engineerā€™s Degree in Computer/Information Technology Administration and Management from Brigham Young University - Idaho, complemented by earlier education in accounting and computer science.