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Josh L. has extensive experience in information technology and cloud services, currently serving as a Cloud Reliability Engineer at CBORD since July 2015, where responsibilities include managing multiple SaaS hosted products on Amazon Web Services and supporting user issues through Jira. Prior roles at CBORD include Associate DevOps Engineer, working within an AWS environment on production systems. Josh's background also includes experience as an IT Support Specialist at Humble Bundle and various IT roles at Sony Computer Entertainment America, where notable contributions included quality assurance testing for major game titles and managing onboarding processes. Early career experience encompasses roles in product sampling and team leadership in advocacy campaigns. Educational background includes studies at City College of San Francisco and State University of New York at Alfred.