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Colin Hawkins is an experienced technical support specialist currently employed at CBORD since July 2019. Prior to this role, Colin worked as a fleet support specialist for FedEx Custom Critical from November 2017 to July 2019, where responsibilities included assisting drivers and contractors with route updates and emergency support, as well as coordinating shipping logistics. Colin's earlier experience includes serving as an IT Helpdesk technician at TEKsystems from July 2012 to October 2013 and serving as a signals analyst in the US Army from September 2003 to September 2011. Colin pursued education at Howard Community College from 2013 to 2015.