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Carmina Medina Rangel has a strong background in service management and customer service across multiple prestigious organizations. Currently serving as the Head of Service Management at Gerdau, Carmina has previously worked as a Services Manager at JONES DAY®, and held the position of Corporate Legal Assistant at Holland & Knight LLP. Additional experience includes roles as the Premium Customer Service Department Coordinator at Etapel S.A de C.V and as a Service Logistics Specialist at Grupo Destinos. This diverse professional journey highlights Carmina's expertise in managing services and enhancing customer experiences.