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Eduardo Godoy has accumulated extensive experience in IT support and customer service roles across various companies. As a Team Lead at Everise from August 2023 to February 2024, Eduardo demonstrated leadership capabilities. Prior experience includes serving as an IT Support Engineer at DDB, where responsibilities involved installing, upgrading, and troubleshooting computer hardware, in addition to addressing global support desk inquiries. Eduardo also worked as a Customer Service Specialist at [24]7.ai and as a Remote Support Engineer at HCL Technologies. Earlier roles include providing customer service at Genpact Headstrong Capital Markets and technical support at Grupo Financiero Banrural. Currently, Eduardo is pursuing a degree in Systems Administration and Computer Engineering at Universidad Galileo, expected to graduate in the near future.