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Ritesh Menghi is a seasoned professional in digital transformation and customer experience, currently serving as Vice President of Digital Transformation at Genpact. Prior roles include Senior Manager of Customer Experience at AB InBev India and Head of Transformation/Senior Manager of IT Projects at Shell. Ritesh also held multiple positions at OneSavings Bank plc (OSB India), culminating in Senior Manager of Strategic Operations, Projects & Change. Further experience includes serving as Assistant Manager of Sales at Serco. Ritesh Menghi holds an Executive MBA in Marketing from the Eastern Institute for Integrated Learning in Management and a Bachelor's degree in Business/Commerce from Lucknow Christian College.