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Nikhil Goyal is a Senior Manager at Genpact since October 2022, leading teams in tracking referral payments and processing commissions for real estate agents for a US-based client. Previously, Nikhil served as an Analyst at American Express from August 2017 to June 2021, focusing on incentive calculations and performance-based promotions for card members across multiple regions. Nikhil's extensive experience includes a role as Senior Lead Analyst at Colt Technology Services, where responsibilities included establishing a Central Project Management Office and facilitating project approvals. Nikhil's career began with positions at Churchill India (P) Ltd. and Daksh eServices (P) Ltd. in customer service and process roles. Nikhil holds an MBA from Sikkim Manipal Institute of Technology and an M.Com from Annamalai University, along with several other degrees and diplomas in commerce, sales, and marketing.