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Rocio Alonso is an experienced professional currently serving as an Onboarding Specialist and Account Executive at LetsBuild since 2017, where responsibilities include assisting construction companies in digitalisation, providing personalised consulting and demonstrations of software, conducting customised training sessions, and managing customer success and account renewals. Prior experience includes working as a Customer Service Specialist at LATAM Airlines from January 2015 to October 2016, where Rocio managed customer reservations and ensured compliance with travel regulations, and as a Customer Services Agent at the Italian Consulate of Buenos Aires from March 2013 to June 2014, focusing on passport issuance and documentation control. Rocio holds a Bachelor's degree in Psychology from the University of Buenos Aires.