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Emilio Pensis is a Sales Executive at MSC Cruises since April 2024 and has been working as a Customer Support representative at LetsBuild since September 2022. Previously, Emilio served as an Operations Officer at Heetch from October 2021 to August 2022, focusing on customer service, marketing, competitor analysis, partnerships, and driver management. Emilio's earlier experience includes roles as a Management Assistant at AG Insurance, an Assistant Hotel Manager at Hotel Dos Palmas, and an intern at VAYAMUNDO, where responsibilities spanned management, reception, marketing, and event coordination. Emilio holds a Master of Business Administration in Economics from Vrije Universiteit Brussel and a Bachelor's degree in Tourism and Recreation from Erasmushogeschool Brussel.