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Belén Gómez Pérez-Fragero is an experienced professional in customer experience and success, currently managing over 300 clients in the education and corporate sectors at Genially since November 2019. With prior roles including UX Consultant at Rebellion Pay and Marketing & Sales Coordinator at Abama Resort, Belén has a robust background in project coordination, market research, and promotional strategies. Additional experience includes positions at Sucitesa, Novartis, and Deloitte España, contributing to strategic planning, business intelligence, and online marketing. Belén holds a Bachelor’s in Business Administration with a focus on Finance from Universidad Francisco de Vitoria, alongside advanced degrees in UX and interaction design, and a recent certification as a Behavioral Specialist.