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Tim Harrington is a seasoned software engineer with extensive experience spanning over 17 years in various high-tech companies. Current role as a Senior Software Engineer at Genesys began in March 2022, following similar positions at Railhead Corporation and Tripp Lite. Tim's expertise includes IVR and telephony systems, demonstrated during tenure at Aspect Software, as well as software development for optical transport systems at Tellabs. Proficient in programming languages such as C++, C#, and Visual C++, Tim has a solid educational background with a Bachelor of Science in Computer Studies from GLOSCAT.