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Steven Carchedi is a seasoned service technician currently employed at genesisONE since October 2023. With a strong background in field service, Steven previously worked at Xerox Business Solutions Midwest as a Field Service Supervisor, where expertise in managing MPS and developing technicians' skills in troubleshooting Xerox and HP products was demonstrated. Steven's prior roles include Senior Service Engineer for major accounts with La Grange and Hinsdale hospitals and Loyola University Medical Center, focusing on equipment installation, maintenance, and customer training. Additional experience includes positions at Canon Business Solutions, Arizona State University, IKON Office Solutions, and Camadon Inc., where skills in servicing various MFP and copier technologies were honed. Steven’s career began in the US Army as a Radar Technician, adding a unique technical foundation to extensive industry knowledge gained over the years. Education includes coursework at the College of DuPage and a high school diploma from Glenbard South High School.