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The Banking Operations team at Generations Bank plays a crucial role in ensuring seamless banking services for both customers and internal processes. Comprising Universal Bankers, Loan Specialists, and Loan Servicing Specialists, this team focuses on providing excellent customer service, facilitating various loan products, and managing loan servicing to enhance customer satisfaction and operational efficiency. Their dedication to community engagement ensures that banking practices align with the bank's mission to serve the Finger Lakes region effectively.