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Claudia Martins is a seasoned IT professional with extensive experience in software development and business analysis within the insurance sector. Currently serving as a Senior IT Software Developer at Generali since October 2020, Claudia previously held the same title at Tranquilidade. Prior roles include Senior IT Business Analyst and Senior IT Analyst Programmer at Açoreana Seguros, where responsibilities encompassed project management, application support, and software development using RPG ILE, SQL, and VBA while specializing in both life and non-life insurance. Early career experience includes IT Consultant at SEGTEL, focusing on application maintenance and development for the insurance industry, and a technical role at Capgemini. Claudia holds a Postgraduate degree in Knowledge Management with a specialization in Business Intelligence and Data Mining from NOVA IMS, as well as a Bachelor's degree in Information Systems from Universidade Autónoma de Lisboa.