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Hector Diaz has extensive experience in the IT and technology retail sectors, currently serving as an EUC Engineer IV at GM Financial since May 2014, with a history of progressively advancing through multiple engineering roles. Prior to this, Hector operated as a contracted IT Support Specialist from May 2003 to May 2014, providing comprehensive installation, configuration, and troubleshooting services for personal computers and mobile devices. Additionally, Hector spent nearly a decade at Best Buy, holding roles as Mobile Manager and Computer and Tablet Supervisor, where responsibilities included enhancing customer experience and managing operations within the technology product sector. Educational background includes studies at Tarrant County College.