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Lana Koubat is an accomplished Senior Policy Manager at the General Medical Council since January 2018, with prior experience as the Policy and Planning Manager at the same organization. Currently serving as Associate Director of Planning & Strategy at We Can Work It Out Ltd since March 2020, Lana has an extensive background in project and operations management from positions at the General Dental Council and Control Risks Screening. With significant achievements in developing Standard Operating Procedures, implementing a Customer Relationship Management system, and leading teams through organizational changes, Lana demonstrates a strong ability to enhance operational efficiency and customer satisfaction. Lana holds a Bachelor of Business Administration with a focus in Marketing from the MBA Institute and has completed a Classe Préparatoire aux Grandes Ecoles at Lycée Saint-Jean de Passy.