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Ted Shao has a diverse work experience in various technology companies. Ted began their career in 2000 as a Program Manager at Hewlett-Packard (Information Technology Group), where they managed cross-functional teams and implemented projects using agile and waterfall methodologies. Ted was responsible for improving the product search experience across HP by delivering key requirements.

In 2007, Ted became a PMO Consultant at Hewlett-Packard (Information Technology Group), where they led portfolio planning and operations for the Information Access Platform/Search domain. Ted successfully implemented approved projects on time and within budget.

Later, Ted joined Hewlett-Packard (Software Business Unit) in 2013 as a Senior Program Manager, Digital Marketing. Ted managed the design, content, and functionality of a sales portal, which improved the field team's ability to sell software products. Ted also developed content strategies and policies for the portal.

Since 2014, Ted has been working at NortonLifeLock (formerly Symantec) as a Senior Program Manager. Ted oversees cross-functional virtual teams and manages the launch of cyber safety subscription plans across acquisition, CRM, and partner channels. Ted executed strategic price adjustments to ensure customer retention and migration from standalone legacy products.

Ted Shao holds a BA degree in Computer Science from Brown University. Ted has also completed executive online courses with a focus on marketing analysis, planning, and strategy implementation at The Tuck School of Business at Dartmouth. No specific start or end years were provided for either educational experience.