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Laurianne Kwakernaat is an experienced strategic advisor currently working at Gemeente Molenlanden since January 2019, focusing on the implementation, refinement, and evaluation of the municipality's service vision to enhance interactions with residents and stakeholders. Previously, Laurianne held the position of Head of Customer Contact Department at gemeente Molenwaard from January 2013 to January 2019, and served as Head of the KCC Department at De Waard from June 2009 to January 2013. Laurianne's early career included roles such as Head of Civil Affairs & Social Services and Senior Policy Officer for Social Services at Gemeente Graafstroom from April 2006 to June 2009. Academically, Laurianne earned a degree in Public Administration and Policy Sciences from the University of Twente, complemented by a Gymnasium education at Gymnasium Camphusianum.