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Jihad Mallah has a diverse work experience spanning several companies and roles. Jihad started their career at GBM in 1995 as a Network Marketing professional, where they played a crucial role in establishing the company's networking business in Abu Dhabi. In 1998, they joined Emircom as a Sales Executive before eventually becoming the Managing Partner responsible for overseeing all aspects of the company's operations until 2012. In 2010, Jihad founded Next Generation Services and served as its Founder until 2012. Since 2013, they have been with GBM Qatar, initially as the Country Sales Manager and later as the Digital Infrastructure Solutions Manager. Currently, Jihad holds the position of Director, Digital Infrastructure Solutions Sales at GBM Qatar.

Jihad Mallah obtained a B.Sc. in Electrical Engineering from The George Washington University from 1990 to 1994. Prior to that, they completed their high school education at the International School of Choueifat from 1982 to 1989. Additionally, they have obtained certifications in Decision Intelligence and Nano Tips to Think Faster and Make Better Decisions from LinkedIn in 2023.