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Chirpa Santhanam possesses over 15 years of experience in quality assurance and performance management, currently serving as Head of Performance, Programmes & Quality at GBG Plc since February 2010, with prior roles including Head of Quality Assurance, QA Manager, and Quality Assurance Engineer. Prior to GBG Plc, Chirpa worked as a QA Analyst at life style group for a brief period and held various positions at Tata Consultancy Services from 1998 to 2006, including Project Manager and Senior System Analyst. Academic qualifications include a Master of Science in Materials Engineering from the Indian Institute of Science (IISc) and a Certificate of Higher Education in Management from Coventry University.