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Joan Allen has extensive experience in healthcare and customer service, currently serving as a Care Specialist at Gaylord Specialty Healthcare since December 2017 and as a Resident Care Assistant at Atria Senior Living since April 2016. Earlier roles included serving as a Guest Services Associate at Waterford Hotel Group, Inc., and a Driver's License Agent for the State of Connecticut Department of Motor Vehicles. Joan's background also features positions such as a Certified Nursing Assistant with the New England Home Healthcare Consortium and a Student Nurse Technician at St. Vincent Medical Center. Additionally, Joan held a long-term role as a Supervisor in Customer Service at the United States Postal Service. Educational qualifications include an Associate's degree in Registered Nursing from Excelsior University and St. Vincent's College, a Bachelor of Arts in Business Administration from North Carolina State University and Shaw University, and a High School Diploma from Central High School.