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Anna David has over 20 years of experience in various operations and customer service roles. Currently serving as Operations Manager at Gateway Outsourcing since July 2020, Anna specializes in appointment setting, cold calling, lead generation, and managing client and employee relations. Previous positions include Tax Refund Officer at Planet, where responsibilities involved processing tax refunds and assisting international customers, and Senior Relationship Officer at Dunia Finance, focused on personal finance product sales. Earlier experience includes administrative roles at KDK Ship Charter LLC and Ebara Benguet, providing support to executives and managing office operations. Anna holds a Bachelor of Science in Computer Science from Philippines Jobs, earned between 1995 and 1999.