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Mark Anderson co-developed strategic global operational plan to support Philanthropy investments of corporate resources, company wide. Mark co-lead the Bay Area Workplace Solutions Y2K initiative, developed and implemented the Regional Facility DRRP and helped create the Corporate Business Continuity Task Force to standardize processes between Global Risk Management, Environmental Health and Safety, Facilities and HP Businesses.m He conceived and implemented a US-wide call management approach, utilizing virtual learning tools that improved customer satisfaction 40%. He also led virtual the national team in the development and implementation of a Change Management strategy for the Americas.