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Joaquin Chaparro has extensive experience in the travel industry, currently serving as Director de tour at Gate 1 Travel since May 2016, where responsibilities include overseeing guest experiences. Prior roles at Gate 1 Travel and Europe as Guest Experience Manager also emphasize skills in enhancing customer satisfaction. Joaquin has held the position of Tour Director and Tour Manager at Explorica and TRAVELPLAN (GLOBALIA) since March 2005, demonstrating a strong background in tour management. In terms of education, Joaquin earned a Master of Business Administration from EAE Business School (2016-2018), a Master's degree in International Relations and Foreign Trade from Inforem (2005-2006), and a Bachelor's degree in Laws from Universidad Complutense de Madrid (1996-2002).