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Vivienne D. is an experienced professional in sales and account management, currently serving as an Enterprise High Tech Account Executive at Gartner since April 2023, where significant contributions include increasing company revenue through effective management of high-tech enterprise accounts in Vietnam and achieving a 70% client renewal rate. Prior to Gartner, Vivienne held various positions at Salesforce from April 2020 to April 2023, managing APAC territories, delivering customer solutions, and driving significant revenue growth. Vivienne's background includes roles at Concentrix Catalyst, Facebook, Emirates, SilkAir, Changi Airport Group, and Blue Star System Pte Ltd, showcasing a strong foundation in customer service, business development, and strategic sales across multiple sectors. Vivienne holds an MBA from Murdoch University, a Digital Marketing Certificate from The George Washington University, and a BA in Hospitality Administration from Queen Margaret University, along with other qualifications in hospitality and business English.