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Rupinder Chandhok is a seasoned professional with extensive experience in customer service operations and support within the travel industry. Currently serving as Director, Analyst at Gartner since April 2022, Rupinder previously held significant roles at Diligenta, Expedia.com Ltd, Egencia, and Expedia Group, focusing on customer experience, operations, and service delivery. With a progressive career spanning over two decades, Rupinder has demonstrated expertise in various areas including GDS and ticketing knowledge, contact center deliverables, and operational management. Educational background includes a degree in Commerce with a focus on Accounting from La Martiniere College, Lucknow, India.