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Victoria Alves is an experienced operations manager currently with Kensington Tours, specializing in customizable travel experiences. Victoria has a background in event management and marketing, having held positions such as marketing administrative assistant at A to Z Event Management and global operations manager at ZB Hospitality Group Inc., where expertise in staff management and operational coordination was developed. Additionally, Victoria has contributed to the Young Professionals Career Lab and served as a peer leader and tutor at George Brown College, showcasing strong leadership and communication skills. Victoria holds a Bachelor of Business Administration in Hospitality Administration/Management and has completed diplomas and certificates in special event management and hospitality services.