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Chao Ma has a diverse range of work experience. From January 2014 to May 2014, they worked as a Research Assistant at the Computational Social Science Lab, where they focused on retrieving and analyzing social media data using Python. In May 2014, they also worked as a Computer Programmer at Clemson University. From September 2015 to December 2019, Chao served as a Graduate Research Assistant in the Computer Science department at Kent State University. During their time there, they worked on various research projects. In May 2017, Chao worked as a Research Assistant at the Institute of Software, Chinese Academy of Sciences. From June 2019 to September 2019, they worked as a Research Assistant at Brookhaven National Laboratory. In January 2020, Chao transitioned to the role of a Java Software Engineer at Gamma Technologies, LLC, where they worked until August 2020. Finally, Chao's most recent position is as a Senior Software Engineer at Gamma Technologies, LLC, starting in August 2020.

Chao Ma has a strong educational background in the field of computer science. Chao completed their Bachelor's degree in Information and Computing Science from Jobs for young freshers from 2008 to 2012. Chao then pursued further education at Kent State University, where they earned their Master's degree in Computer Science from 2013 to 2015. Chao Ma continued their academic journey and successfully completed their Doctor of Philosophy (PhD) in Computer Science from Kent State University between 2015 and 2020.