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Rishibha Sharma is a Senior Customer Success Consultant at Gainsight since September 2022, with prior experience at HighRadius where roles included Product Experience Consultant and Customer Business Intelligence Associate. In these positions, Rishibha led a team of analysts, enhanced user experience through training, and developed customer support strategies that fostered customer retention. Earlier roles included Customer Success Analyst and Vice President of the Social Sector at AIESEC, where Rishibha focused on client satisfaction, operational coordination, and resource allocation. Rishibha holds a Bachelor of Technology in Information Technology from Kalinga Institute of Industrial Technology, completed in May 2020.