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Greg Smith has extensive experience in the field of user experience and design. Greg began their career as a Consultant at ProSoft in 1994 before moving on to work as a Marketing Director at MobileWare. In 1999, they joined Sapient as a Manager in User Experience and later took on the role of Manager at Time Warner Cable/Roadrunner in 2003. From 2004 to 2006, Greg served as the Director of User Interface Design and User Research at Netscape - An AOL Company. Greg then joined Nationwide as the Associate Vice President of User Experience, where they built and led a team of over 70 professionals. In 2013, Greg became the Vice President of User Experience & Design at Allstate and later served as the VP of User Experience and Design & Executive Director at Clutch. (A Division of ICC) from 2015 to 2019. Currently, they hold the position of SVP/GM - Experience Division at g2o, leading a team that specializes in crafting distinctive customer experiences. Throughout their career, Greg has demonstrated expertise in blending human-centered insight, design, and technology to drive growth and enhance the bond between brands and customers.

Greg Smith has completed a field of study in Marketing at Saint Leo University. Greg has also obtained a Certified Usability Analyst (CUA) degree from Human Factors International. No information is provided regarding the specific years of enrollment or completion for either educational experience.