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Richard Lay is a seasoned professional in the telecommunications and technology sector, currently serving as Senior Manager Handset Technology at Liberty Latin America since December 2021, where responsibilities include maintaining the LLA Mobile Devices Strategy and providing final handset acceptance certificates. Previously, Richard worked at Smartmatic as a Staff Quality Assurance Engineer, contributing to the voter identification system in Honduras with a focus on Scrum methodology. Richard's extensive experience at Sony Mobile Communications included roles as Regional Technical Account Manager, Satellite Team Leader, and Senior Field Acceptance Test Engineer, overseeing product acceptance for a wide customer base across Central America and the Caribbean. Earlier roles involved system consultancy at Intelisis, customer service at Sanyo, and technical support positions at Dell and MDM Securities. Richard holds a Master’s degree in Communication Systems and Networks from Universidad Politécnica de Madrid and a Bachelor’s degree in Electronic Engineering from Universidad Católica Santa María La Antigua. Additionally, Richard is CCNA certified.