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Carolina E. Cortizo Colón has a diverse work experience that spans multiple industries. Carolina E. recently worked at Cable & Wireless Communications as the Head of Customer Experience and Customer Ops in the Commercial B2C department. Prior to that, they held a similar position at Liberty Latin America as the Head of Customer Care Operations. From 2019 to 2021, Carolina served as the Managing Director at Wingo. Carolina also has experience in the airline industry, having worked at Copa Airlines as the Pricing & Revenue Management Manager, Product Manager, and Strategic Planning Analyst. Carolina E. began their career as a Teaching Assistant at Virginia Tech.

Carolina E. Cortizo Colón earned a Bachelor of Science (B.S.) degree in Industrial and Systems Engineering from Virginia Tech between 2007 and 2011. Carolina E. then pursued a Master of Science (M.S.) degree in Industrial Engineering at Virginia Tech from 2011 to 2012.