ÂÜÀòÂÒÂ×

Taylor Goulbourne has extensive experience in technical support and sales within the travel industry, currently serving as a Salesforce Administrator and Application Support Specialist at G Adventures since October 2014. Responsibilities include managing support requests, providing user assistance, and collaborating with software developers to enhance technical support. Previous roles include Global Connection Officer - Support at G Adventures, where Taylor led training for new staff and managed booking quality control. Prior experience includes Junior Sales Support at Kensington Tours and various customer service positions, showcasing strong organizational and interpersonal skills. Taylor holds a College Diploma in Tourism and Travel from Centennial College and continues education at Lighthouse Labs.