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Martin Rausch possesses an extensive background in IT infrastructure and technical support, currently serving as the Director of Global IT Infrastructure, Devops, and Support at G Adventures since March 2011. Previously, Martin held positions at Canadian Computer, where responsibilities included leading service staff and addressing customer technical issues, and at iStore Waterfront, focusing on store inventory and Apple product sales. Martin's educational qualifications include certifications in Cisco networking and multiple Apple technical support credentials, underscoring a strong technical foundation in information technology.