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Joy Lacdao is a seasoned professional with extensive experience in executive support and client management. Currently serving as a Core Client Support Executive at FYXER, Joy provides dedicated assistance to SMEs and entrepreneurs, managing client needs with a personalized approach. Previous roles include Executive Assistant at Litoja Labs, where support was provided to the leadership team, and virtual executive assistance across various companies from 2014 to 2022, focusing on workflow optimization and productivity. Joy's background also includes coordinating health and safety training at Westfield, providing extensive administrative support at Egmont, and serving as a Knowledge Manager at ENTERPRISE IG. Joy holds a Bachelor of Arts in Retail Design Management from the University of the Arts London and additional qualifications in Fine Arts and Art & Design.