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Megan Hendershot is an experienced professional currently serving as an Intake Coordinator at Futures Recovery Healthcare since January 2023 and as a Small Business Owner at Megan’s Custom Creations LLC since December 2022. Previous roles include Case Manager at Beachside Rehab and a variety of positions at Behavioral Health of the Palm Beaches, where responsibilities included supervision and clinical case management from August 2018 to April 2022. Earlier experience includes working as a BPO Agent at DNO BPO LLC and as a Telemarketing Specialist at Primrose Pharmacy. Megan has demonstrated proficiency in patient interaction, case management, and service improvement across various healthcare environments.