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Chetan Sharma has extensive experience in the field of process excellence, having held various managerial positions in reputable companies. Currently working as a Senior Manager at Fusion Business Solutions (P) Limited (FBSPL), Chetan previously worked at Fareportal as an Assistant Manager, Wipro BPS as a Subject Matter Expert, Jumio India as a Senior Manager, and Carlson Wagonlit Travel as an Assistant Manager. Throughout their career, Chetan has demonstrated strong leadership skills, managing large teams and ensuring service delivery levels meet client-defined SLA parameters. Additionally, Chetan has experience in implementing operational excellence tools such as Six Sigma and LEAN to improve processes and drive efficiencies.