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The Sales and Customer Experience Team at Furniture Village is dedicated to providing exceptional service and ensuring a seamless shopping experience for our customers. The Salespeople and Sales Assistants engage directly with customers to help them find high-quality, beautifully designed furniture that meets their needs, both in-store and online. The Director of Customer Experience oversees customer care and business improvement, ensuring that each customer interaction reinforces our commitment to great design, quality, and exceptional service. This team plays a crucial role in maintaining our philosophy and upholding our reputation as Britain's largest independent furniture retailer.