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Paul Carroll is an experienced IT professional currently serving as the Head of Information Technology at Furness Building Society and a Trustee at Advocacy Focus. Previously, Paul held the position of Head of IT at Ascentis (Awarding Organisation) from March 2014 to June 2023, where responsibilities included IT strategy, support, infrastructure, and project delivery. Prior roles include Technical Support Manager at CGI and Countrywide Plc, where leadership of technical teams and project management were key focuses. Paul also held managerial roles at Thomas Cook Group and MyTravel Group PLC, overseeing desktop support for multiple sites. Educational background includes a BA (Hons) in Secondary Education from The Manchester Metropolitan University.