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Emily Cromer is an experienced professional with a robust background in customer service and operations management. Currently serving as the Director of Customer Service for Funko since August 2022, Emily previously held the position of Senior Director of Customer Experience and Direct to Consumer Fulfillment at Antero Brands, where a promotion was achieved due to exemplary performance. Emily's extensive experience includes general management roles at Boulder Running Company, sales management at 24 Hour Fitness, and business sales representation at Comcast Business. Additionally, Emily has a strong foundation in fitness and wellness, having owned a Pilates studio and served in various positions within Life Time Fitness, including Pilates Coordinator. Throughout Emily's career, a consistent focus on enhancing customer experience, managing teams, and optimizing business operations has been evident.