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Gabriela Mejia has a strong background in customer service and analysis. With experience in companies like FundThrough, Toptal, and TELUS International, Gabriela has held various roles such as Client Support Assistant, Communications Specialist, Voice of the Customer Analyst, Quality Analyst, and Customer Service Representative. Gabriela focuses on survey analysis to identify areas of improvement for agents and supports them in developing their skills to provide excellent customer service. Gabriela is also involved in creating reports and materials to present account performance.