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Adam Britton-Mosley Dip CII has a diverse background in customer service, claims handling, and investigations within the financial and charity sectors. With experience in areas such as resolving disputes, assessing legal liability, and managing a wide range of insurance products, Adam now works as a Case Officer at Fundraising Regulator, where Adam investigates complaints and ensures compliance with codes of conduct. Adam's background also includes roles in customer service, QA assistance, and HR support spanning different industries and organizations.