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Christopher Tatem has extensive experience in customer service and quality assurance within the gaming industry, particularly at Funcom since November 2011. Roles include Customer Service Manager, focusing on team management and enhancing communication to improve customer support, as well as Senior Quality Assurance Tester, where responsibilities involve Jira workflow coordination, bug reporting, and regression testing. Earlier positions include Customer Service Lead and Customer Service Representative, where Christopher provided in-game support for various MMORPGs. Prior experience includes supervisory roles in the hospitality industry, notably as a Banquet Supervisor at Tournament Players Club at Wakefield Plantation. Educational credentials include a Bachelor’s degree in Interdisciplinary Studies from Liberty University and coursework at Wake Technical Community College and Southeastern Baptist Theological Seminary.