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Vivek Agrawal has extensive experience in customer service and logistics, currently serving as Assistant Customer Service Manager at Garware Fulflex India Private Limited since July 2022, where responsibilities include overseeing export order processing for the US region and coordinating with multiple teams for efficient shipment. Prior to this, Vivek worked at Searce Logistics Analytics LLP as Assistant Manager focusing on rating, invoicing, and accounts receivable operations from January 2018 to July 2022. In addition, a significant tenure as Senior Business Analyst at Searce Inc involved international logistics, customer service, and team management. Early career development included roles as Senior Process Assistant in the insurance sector at WNS Global Services and Steria India Ltd. Education includes a Bachelor of Commerce from Savitribai Phule Pune University and previous studies at Don Bosco Academy in Patna.