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James Anderson possesses extensive experience in customer engagement and marketing operations, with a notable tenure as Chief Customer Officer at Aktana, where a focus on customer satisfaction and global implementation value contributed to significant company growth. Anderson has held leadership roles across various organizations, including serving as a Board Member at Dynamic Strategies and leading ZS’s Customer Centric Marketing practice to enhance customer engagement. With a strong background that spans senior positions at Merkle and Bristol-Myers Squibb, Anderson combines deep expertise in marketing strategy and healthcare with a foundational education in Mechanical Engineering from Drexel University and an Executive MBA in Marketing from Fairleigh Dickinson University. Currently, Anderson contributes as a Volunteer at Fulfill.