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Tom Szczepanowski is a seasoned professional in service delivery and strategic alliances management, currently serving as Senior Service Delivery Manager at Fujitsu Technology Solutions since October 2023. Prior to this role, Tom held various key positions at Transition Technologies PSC, achieving a notable customer retention rate and receiving recognition awards for high-level partnership management. With significant experience at IBM, Tom successfully managed project transitions and improved customer satisfaction through effective communication. Earlier career highlights at Fujitsu Technology Solutions include leading large teams to surpass service level agreements and mentoring team members for internal advancement. Tom holds a Master's degree in German Studies from the University of Lodz.