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Mi Palauro serves as Coordenadora de Negócios Digitais at FTD Educação since October 2022, focusing on integrating digital sales strategies and managing E-commerce channels to enhance performance and customer experience. Previously, Mi Palauro held multiple strategic roles at Pearson Latam, including Coordenadora Sales Strategy and Coordenadora Sales Lab, where responsibilities encompassed improving user experience, managing sales teams, and leading agile transformations. Earlier experience includes key positions at Wizard, Oi/Telemar, and Marfrig Group, emphasizing sales strategy, account management, and team training. Mi Palauro holds an MBA in Marketing from Estácio and a degree in Administração de Empresas from FACIG.