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Sharon Sun is a skilled professional with a strong background in customer experience and editorial management. Currently serving as a Customer Experience Manager and previously as a Customer Service Specialist at Frontiers since April 2021, Sharon has extensive experience in the academic publishing industry. Prior roles at MDPI included Managing Editor, where responsibilities involved strategizing for open-access journal promotion and expansion, as well as serving as Section Managing Editor and Assistant Editor for the Journal Materials. Sharon holds a Master's degree in Materials Science from the University of Birmingham and a Bachelor's degree in Polymer Materials Engineering from Beijing University of Chemical Technology.