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Phillip Berns is an experienced professional in both dining services and customer relations, currently serving as the Dining Services Operations Manager at Friendsview since December 2022, overseeing operations within a continued-care retirement community. Prior roles include Return to Work Specialist at BOSTWICK CARTER & KRIER INC, where Phillip provided coaching and support for workers recovering from injuries, and various positions in the hospitality and theater industries including Actor at Bag & Baggage Productions and Manager on Duty at The Picnic House. Phillip's diverse background also encompasses marketing and customer service roles, highlighted by a commitment to empathetic engagement and relationship-building. Phillip holds a Bachelor of Arts degree in Drama and Dramatics/Theatre Arts from Marquette University.